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CRM implementation in Uzbekistan — sales under control

We implement Odoo CRM and our own Genix CRM in Tashkent: every lead recorded, every deal in a pipeline, every manager accountable — with Telegram and telephony connected.

Sound familiar?

  • "Leads come from Instagram, Telegram, and phone calls — half of them are never entered anywhere."
  • "When a salesperson quits, their clients and the whole history leave with them."
  • "I can't tell which ads bring money — the reports live in each manager's notebook."

What you get

  1. A sales-process audit: where leads come from, where they die, and what a working pipeline should look like.

  2. The right CRM for your case: Odoo CRM when sales must live with inventory and finance, Genix CRM for construction and project sales.

  3. Channel integrations: Telegram, website forms, telephony, and Instagram leads land in one queue — nothing gets lost.

  4. Pipelines, stages, and automatic reminders configured around how you actually sell.

  5. Migration of your client base from Excel, amoCRM, or notebooks — deduplicated and structured.

  6. Manager training and adoption support: we stay until the team works in the CRM, not around it.

How long

A working CRM with your pipeline, connected channels, and trained managers — from 3 weeks. Exact dates are fixed in the written scope.

What it costs

CRM implementation from $4,000. The figure depends on channels, integrations, and user count — fixed in writing before work starts.

Proof: Genix CRM and Odoo sales flows

We build and operate Genix CRM, our own product for construction companies — deals by project site, stages, and payments. And in Odoo projects like Carland's, sales, POS, and loyalty data run through pipelines we configured. We don't just install CRM systems — we live with one daily.

Common questions

How much does CRM implementation cost in Tashkent?

CRM implementation at GreatSoft starts at $4,000, including setup, channel integrations, data migration, and manager training. The final figure depends on the number of sales channels, integrations, and users, and is fixed in a written scope before work starts. Odoo CRM runs without per-user subscription fees, which over a few years usually makes it cheaper than amoCRM or Bitrix24.

Which CRM should a company in Uzbekistan choose — amoCRM, Bitrix24, Odoo, or Genix?

For most companies in Uzbekistan the practical choice is Odoo CRM or a specialized product like our Genix CRM, rather than amoCRM or Bitrix24. amoCRM and Bitrix24 charge per user every month and live separately from your inventory and finance; Odoo CRM is part of a full ERP where one subscription covers CRM together with inventory and finance, and Genix CRM is built for construction sales. On a free consultation we'll say honestly which fits — including when amoCRM is genuinely enough.

What is a CRM, and does our company need one?

A CRM is a system that records every lead, client, and deal in one place, so sales stop depending on managers' memory. You need one when leads arrive from several channels, more than one person sells, or you can't answer "how many deals are in progress, and at what stage" within a minute. If a shared spreadsheet still answers that, we'll tell you honestly that a CRM can wait.

How long does CRM implementation take?

A working CRM typically goes live in 3–6 weeks, including pipeline setup, channel integrations, data migration, and training. We launch on your real leads and stay through the first weeks of adoption — the stage where most CRM projects fail.

Will our managers actually use it?

They will if the CRM saves them time instead of adding reporting — and that is the core of how we implement. Leads arrive in the CRM automatically from Telegram, calls, and the website; reminders replace memory; managers stop retyping. We train on your real deals and adjust the pipeline in the first weeks based on what the team says.

Can the CRM connect to Telegram, our phones, and our website?

Yes — Telegram, website forms, and telephony are the standard integration set for our CRM projects in Uzbekistan, and we connect payment systems like Payme and Click where deals are paid online. Every inquiry lands in one queue with a source tag, so you finally see which channel brings money.

Can you migrate our client base from Excel or amoCRM?

Yes — we migrate clients, deals, and history from Excel, amoCRM, Bitrix24, or wherever they live now, deduplicating records along the way. Your managers start in a CRM that already knows their clients, not in an empty system.

Genix CRM or Odoo CRM — which one is for us?

Genix CRM is our own product built for construction and project-based sales — deals by site, stages, and payments. Odoo CRM is the right choice when sales need to live in one system with inventory, purchasing, and finance. Both are implemented and supported by the same GreatSoft team in Tashkent, so an honest recommendation costs you one consultation.

Show us how you sell today.

Get a free consultation — we'll map your funnel and propose the CRM setup that fits, with a figure.

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